Senior Account Manager at Software Firm

Experience desired
5 years
Salary Offered
Market Salary
Job type
over 1 year ago
Primary skills
CRM Sales, Salesforce CRM, French, Project Mangement, Customer Satisfaction, ESN
Secondary skills
decision making, Communication Skills, Presentation Skills, synthesis
Job description

Your roles and responsibilities 

The Senior Account Manager will be responsible for the main account management and business development activities for our clients of medium-sized companies in the South-East region of France.


As a business development:

● Develop steam France's client portfolio:

○ Acquiring new customers

○ Manage and organize pre-sale activities.

● Establish and develop the network with Salesforce's key stakeholders.


As an account manager:

●  Defining the CRM roadmap and account business planning.

● Regularly inspire the customer with salesforce and industry best-practices.

● Establish Salesforce /CRM partner: develop a network with managers and interlocutorskey points.

● Manage customer expectations based on the offer and ensure customer satisfaction:

○ To be the trusted interlocutor between the internal organization and the client.

○ Organize project launch meetings and conduct review or closing meetings of these the last ones.

○ Work with marketing to write Customer Success Stories.

● Supervising the project:

○ Make it easier to prioritize expectations and needs as well as decision-making. Eerpotential escalations in sensitive situations both internally and externally.

○  Promote communication with the project sponsor: high-level follow-up reports, milestones and key project information.



What you'll bring tothe post:

Our ideal candidate is a motivated person who has a proven track record in sales of SaaS solutions; ideally in the Salesforce ecosystem (responsibility min. EUR 1 million).


Ideally, you should:

●  Have more than 5 years of experience selling professional software solutions; ideally in the ecosystem Salesforce

● Individually contributed to a success in a sales role in the ESN field

● Proven knowledge and experience of Salesforce (ideal) or CRM technologies

● Experience in program and major project management

● Have a close eye on customer satisfaction

●  Ability to work in the field, lead demonstrations and be a force for proposals

● Excellent communication, presentation and synthesis skills

●  Fast learning ability and take advantage of new concepts,business skills and technologies

● Be open to the ever-changing needs of the new digital world

● Fluent in French and English



What we have to offer:

● Exciting projects - done with Salesforce the leader of the CRM

● A 100% Cloud computing work environment: collaborative work from anylocation (office, home office, customer), with all terminals(MAC, PC, tablet)

●  Personal and specialized training.

●  A respectful corporate culture that appreciates the importance of each employee.

●   State-of-the-art workplace.

●  Be part of the opening of a new office for the South-East region of France

●  A flat hierarchy and quick decision-making.

Message to candidate


● Must be eligible to work in France and no sponsorship will be provided.

● Proven experience

● No CCJs

● Fully completed applications


Employer will only accept "completed profile card" of BeatMySalary, so kindly sign-in/sign-up and have a profile card completely filled in before applying to the job using the same.


If you need help with completing your application profile cards, reach out to the team on jobs@beatmysalary.com

Sign in & Apply to Job

Register & Apply to Job